Dear Sam,

Hope you are doing well.

It had been very good experience by working with you in last 5 years. The professional yet flexible approach you had offered was incomparable and that made our engagement strong and trustworthy.

We understand that any business contract ends at certain point of time based on business and market dynamics hence we as service provider understand and respect your decision of disengagement. Thank you for being with us for a long time.

For our retrospective analysis and learning, we would like to know about our feedback as service provider and the reason of this disengagement if something belongs to us. We assure complete confidentiality of our conversation.

Thanks again for providing value and support for mutual growth.

Kindly let us know your thoughts, observations and opinions for our business bonding so far.

We look forward to learn from you.

Best Regards,
Nelson Anthony


Dear Sam,

Hope you have received my previous email requesting our feedback as service provider.

It would be great if you can spare some time from your busy schedule and advice.

We learnt a lot from you in the 5 years of journey we travelled together. We understand that, every customer has different business, budget and expectations from service provider.

We have delighted all range of customers by maintaining quality delivery and timeline. In each engagement, we learnt something new from every customer and applied for our betterment.

For us, performance feedback is like proof reading where a separate sight can be helpful to unwrap errors those could not generally caught in self-review.

Kindly let us know our areas of improvement.

Best Regards,
Nelson Anthony


Dear Sam,

Thanks for investing your time in reading this email and hopefully two previous ones, which had been sent for the same request.

May we request some minutes from your extremely valuable time to educate us?

Customer feedback is phenomenon for our learning and development. We don’t want to miss any opportunity of self-improvement from you.

Could you please rate us in below areas from 1 to 3 where 1 – Poor, 2 – Average and 3 – Good?

  • Communication
  • Quality
  • Business/Domain Knowledge
  • Professionalism

We assure you that, this will be our last request for feedback. By not getting response, we will stop sending further reminders by assuming that, you are busy now and hence reply at your convenience.

Thanks again for your fantastic engagement and handshaking for mutual growth.

Best Regards,
Nelson Anthony